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i cant play some downloaded audio files. I get this message 'Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.'

Lorenzo Dimataga , 01.07.2016, 10:59
Response from the site administrator
teslineinc, 04.07.2016
Dear customer,
sometimes, Android phone downloads the audio file as html-file. In this case you need just to change the extension of the file to 3gp.
Possible, the audio file was too big, and it was damaged during the transmission. Try to find it on target phone. Launch Kidlogger PRO, Menu / Preview log file / Audio list tab.
Idea status: under consideration

Comments

Barney, 05.07.2016, 20:02
Where on the phone is the 3gp files located ?
So i could direct download them from the phone !!
teslineinc, 06.07.2016, 14:30
Dear customer,
configure the file managet ot show hidden files and folders.
Now find on SD card .callrecords folder. The Audio and photo files are there.

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