Kidlogger

KidLogger collects data about user activity on the Computer, Mac or mobile phone
and creates detailed time tracking and productivity reports available online.

Shows you how much your Kid is working on the PC or Mac
Creates the list of most used apps and web sites
Employees time tracking. Workplace productivity tracking
Displays the most used contacts on the phone. (Calls, SMS, chats)
Online employee monitoring solution
Phone coordinates tracking
PC and Phone remote surveillance
Managers
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Activity Log showing MANY duplicate entries (Android)

I just installed kidlogger on a new phone (oneplus one). And the activity log is so full of entries, the webpage times out. Looking at the log on the device, i see an entry for nearly every second, most of them are duplicates of SMS or apps or...
Response from the site administrator
teslineinc, 15.10.2015
Dear customer,
Probably, the log file is too big to be shown on web page. Log in please your personal account and on support page, below this forum, you can find our contact form. Write there about the problem. We'll check your log files and correct our software for your device.
Ryan , 13.10.2015, 20:18
0 comments
0 votes Vote

make pro to have remote acces via a special number and add live audio with this feature

Response from the site administrator
teslineinc, 15.03.2016
Dear customer,
If you mean monitoring agent for Android, you can use KidLogger PRO for Android, which can be connected to StaffCounter server as well.
More information on http://kidlogger.net/support.html
rod, 14.03.2016, 05:06
6 comments
0 votes Vote

Is this app required any wifi or mobile data

to store the information?
Response from the site administrator
teslineinc, 17.11.2015
Dear customer,
KidLogger for Mobile phones can upload the information to server both: via Wi-Fi and mobile data connection.
Qasim Jillani, 16.11.2015, 17:00
0 comments
0 votes Vote

I'm constantly having login issues!

i come to this site try to log in and absolutely nothing!
Response from the site administrator
teslineinc, 23.12.2015
Dear customer,
write us on help@kidlogger.net. We can help you to reset the password.
sean looney, 23.12.2015, 05:54
0 comments
0 votes Vote

Is it possible to record the unlock patter on and android smartphone?

Wherener the kid uses the unlock pattern I can not see it in the record log.
Response from the site administrator
teslineinc, 23.12.2015
Dear customer,
this is impossible to record, because when the phone is locked some its functions does not work, including monitoring agent.
Fernando, 21.12.2015, 07:40
0 comments
0 votes Vote

3gp

I have a problem. I cant play or convert 3gp recordings. Am i doing something wrong? Is there a way to save calls in another format? Thx
Response from the site administrator
teslineinc, 09.01.2015
Dear customer,
It is impossible to hear audio files directly from our server. You need to download it to PC and hear, using Windows media player with special codecs installed. (You can use k-lite codec pack or so).
Sometimes, when a user downloads 3gp files to a phone or tablet, it is downloaded as html-file. You must change its extension to 3gp.
For example:
out_mama_08_01_15__16_55.html -> out_mama_08_01_15__16_55.3gp
TheHead, 02.01.2015, 04:12
1 comment
0 votes Vote

If I upgrade to paid version, can I see deleted historical logs (e.g., from 2 weeks ago)?

If I upgrade to paid version, can I see deleted historical logs (e.g., from 2 weeks ago)?
Response from the site administrator
teslineinc, 04.04.2016
Dear customer,
After the upgrading, you can download all saved history of log files in backup section. But deleted files it is not possible to retrive.
tsssubi, 11.01.2015, 00:20
2 comments
0 votes Vote

Status: File: Error:Connection Error

I cannot connect to user account either i dont know the procedure to add email
Response from the site administrator
teslineinc, 19.01.2015
Dear customer,
Launch Kidlogger application on target phone or computer, open its settings, connect to Kidlogger.net option. Here you can see either 'device ID' or "user account" field. On Android, Windows and Mac devices write here your e-mail address and click "connect to account". On other platforms write here the ID of virtual device, previously created in your dashboard on Kidlogger.net server.
test key logger, 15.01.2015, 18:11
2 comments
0 votes Vote

Would there be any trace of Kidlogger on my pc after uninstalling it?

Response from the site administrator
teslineinc, 07.04.2015
In Program files/Kidlogger folder remains empty 'logs' folder. And in registry remain three empty Kidlogger folders.
Gertie, 06.04.2015, 21:42
0 comments
0 votes Vote

not recording username and password of email. just shows mail server url

Response from the site administrator
teslineinc, 17.12.2015
Dear customer,
Kidlogger application for Android, installed alone, can not record the keystrokes. Inside the Kidlogger PRO package you can find keystroke-recording modules. Read please the instruction, how to install it:
http://kidlogger.net/how-install-android-pro.html
maci22015, 07.04.2015, 16:07
0 comments
0 votes Vote

kidlogger service on my pc

do i have to log and connect on the account everytime my kid has open his pc or is automatic
Response from the site administrator
teslineinc, 22.06.2015
Dear customer,
Kidlogger application starts automatically. You don't need to log on or start it manually.
razorcool, 18.06.2015, 16:03
0 comments
0 votes Vote

standard version still showing in app drawer

I purchased the standard version only so that I could hide the apps on the target phone, however it is still showing up in the out drawer and everywhere else. what do I have to do to hide it?
Response from the site administrator
teslineinc, 28.07.2015
Dear customer,
Hidden versions are only for Windows and Android. If you mean KidLogger PRO for Android, you need to uninstall simple KidLogger application from target phone or tablet and install PRO version. Login your user account from target device, open download page and download KidLogger PRO. The link to a manual is nearby.
k, 28.07.2015, 02:13
0 comments
0 votes Vote

No logging after first restart following installation PRO for Windows

For some reason Kidlogger for Windows (PRO version) only logs the activity on the PC after install. As soon as the computer is restarted nothing is added to the log. Even after stopping and restarting the program. What can be the cause of this?...
Response from the site administrator
teslineinc, 30.07.2015
Dear customer,
1. every time, when you set up, or launch it, this application must be started as administrator (right click-> run as administrator);
2. When you have installed it, restart your computer. It must show the notification about Kidlogger PRO(another name). You must let it start the application and configure it not to show this notification again. Log in your child's account on computer and do the same;
3. Configure antiviruses to ignore Kidlogger PRO and all its modules.(in working folder these modules have exe and dll extensions).
klaasvaak, 30.07.2015, 03:31
0 comments
0 votes Vote

TalkBackTS always in the notification bar,

TalkBackTS always in the notification bar, regardless of my unticking show notifications. If user googles 'TalkBackTS' it shows loads of pages about this product. How can I stop this? I do not want to use the black keyboard (the keyboard.apk) as...
Response from the site administrator
teslineinc, 17.12.2015
Dear customer,
TalkBackTS must not be in notification bar by default. This phone has its own configuration of Android system, and probably, in its Settings, Accessibility, there is an option, which switches off the notifications on main window.
b, 27.08.2015, 03:42
0 comments
0 votes Vote

how to get expired log file

Response from the site administrator
teslineinc, 08.09.2015
Dear customer,
Log in your user account and open Support page.
Below this forum you can find our contact form.
Ask our support to provide you expired file. If it is still on server, we'll send it to you by e-mail.
jerry, 07.09.2015, 07:29
0 comments
0 votes Vote

Saludos no puedo hacer el pago para mejorar de versión

Response from the site administrator
teslineinc, 15.09.2015
Dear customer,
there are three ways to pay for Kidlogger subscription:
1. If you have a credit card, you can select 2chekout payment system, fill out all the fields, and, on next page you can insert the data from your credit card.
2. If you want to pay with PayPal: On purchase page select 2chekout Payment System.
Fill all the fields, Proceed, Checkout.
on https://www.2checkout.com/checkout/purchase insert all necessary information and click 'continue to payment method'. Here you can find PayPal.
3. If you have neither credit card, nor PayPal, you can pay with bank check prepayment:
On purchase page select share-it payment system, insert necessary information, Proceed, Checkout,
On next page select 'Check Prepayment' from 'payment type' list. Click Next. Click Order on next page.
Click 'Print order confirmation'. Go with this document to the nearest bank and pay with it.
silverluclec, 15.09.2015, 06:56
0 comments
0 votes Vote

Missing text in log?

When kidlogger is running on the computer (win 8,something), some of the logs have "Desktop has been locked", some empty timestamps and a "Clipboard:", then "Desktop has been unlocked" and running as usual. Why's that? Can't find the answer and...
Response from the site administrator
teslineinc, 25.09.2015
Dear customer,
Use please our contact foirm to report the problem. It will help us to find desired log files on server.
Pernilla, 24.09.2015, 00:16
0 comments
0 votes Vote

Hi I have upgraded to Kidlogger PRO version from Basic yesterday but PRO version is not installing in my Samsung Galaxy Core GT 18262. Whenever I am trying to install, the captcha changes and a message appears Err_catch_miss. Rest remains OK. What sh

Response from the site administrator
teslineinc, 07.10.2015
Dear customer,
Kidlogger PRO application is compatiple with your phone.
First, you need to register on our server. If you already have done it, log in your user account and go to Download page. If your account is Standard or Professional, you must see PRO Kidlogger applications. If somthing is wrong, use our contact form below this forum.
Bably Chakroborty, 06.10.2015, 08:24
0 comments
0 votes Vote

Are kids able to see that they are being monitored? I rather that not be the case.

I was just wondering if when downloading the software if they are going to be able to see that they are being monitored? I want to make sure my kid is safe but rather he not know that I am watching.
Response from the site administrator
teslineinc, 22.10.2015
Dear customer,
We can provide to all our clients simple monitoring applications, which, however, can be hidden from target user after several easy manipulations. Read please our tutorials: http://kidlogger.net/support.html. Read please about KidLogger agent for Windows and MAC computer. KidLogger for Android, BlackBerry and iOs can not be hidden. For paid users we can offer Kidlogger RPO for Android, that is missing in user menu, but visible in installed applications, with changed name.
For paid users we also offer Kidlogger PRO for Windows and MAC, which are initially hidden software.
Angelina, 21.10.2015, 15:40
0 comments
0 votes Vote

gravação nao reproduz em alguns audios

Response from the site administrator
teslineinc, 23.10.2015
Dear customer,
If an audio record can not be heared, possible, it was damaged during the transmittion. Try to find it on target phone: Kidlogger PRO, preview log file, Audio list tab.
FABIO, 22.10.2015, 21:32
0 comments
0 votes Vote

Please urgently to add a Ukrainian language keyboard on Android (for printing in Ukrainian). otherwise I will not buy your product. although I need it urgently.

Response from the site administrator
teslineinc, 27.10.2015
Dear customer,
Android Keyboard has support of Ucrainian language. Another keystroke-recording module records all the languages. If your phone doesn't have Ukrainian language in its interface, you must re-install Android on it.
sasha, 23.10.2015, 14:17
0 comments
0 votes Vote

I have deleted the uninstall files, re-namesd the .exe file to 'EventViewer' (windows similiar without the space) and the program runs invisibly except for viewing the start-up applications through 'msconfig'. Any way to conceal/rename this file?

Response from the site administrator
teslineinc, 04.11.2015
Dear customer,
It is impossible to change application name there. Try to use KidLogger PRO for Windows.
Richard West, 03.11.2015, 22:06
0 comments
0 votes Vote

Kidlogger PRO doesn't work on Android 6 Marshmallows systems. You can download but you can't install it.

Response from the site administrator
teslineinc, 28.03.2016
Dear customer,
log in please your user account and open Support page.
Below this forum you can find our contact form. Use it to report the problem. Explain please more detailed, when appears the error, what is on the screen, what type of phone do you have.
francesco, 25.03.2016, 09:48
0 comments
0 votes Vote

How to remove pro virsion from win7 manual filesystem, register etc

Response from the site administrator
teslineinc, 18.11.2015
Find installation package of KidLogger PRO or download it again. Run Clean.bat file as administrator. Both KidLogger PRO folder (if you didn't moved it) and it's settings in registry will be deleted. If you have changed any settings for other user from his account, repeat this procedure from user account.
Alex, 16.11.2015, 22:00
0 comments
0 votes Vote

why not create an app to check your account from your smartphone?

Response from the site administrator
teslineinc, 18.11.2015
Thank you for idea. Our site will have mobile version soon. The next step - creating of mobile application to check the results of monitoring.
Simone, 17.11.2015, 09:36
0 comments
0 votes Vote

nothing working on ios...the only thing is gps and also this one give me false position.

Response from the site administrator
teslineinc, 18.11.2015
KidLogger for iOs can record only GPS coordinates:
http://kidlogger.net/kidlogger-for-iphone.html
akki, 17.11.2015, 09:33
0 comments
0 votes Vote

why the location of user mobile i cannot dettect plz help me

Response from the site administrator
teslineinc, 02.12.2015
Dear customer,
'Location' function must be switched on in settings of the phone. Coordinates must be switched on in Settings of KidLogger. (By default it is switched off).
But you will know, where your child was been today, only when his phone connects to Wi-Fi. If you want to know where he is now, switch on mobile data usage(mobile internet). Install the limits for other applications to use mobile internet.
grin, 02.12.2015, 13:18
0 comments
0 votes Vote

i cant see the pasword and email type in the website in kids windows pro ,how to fix

Response from the site administrator
teslineinc, 17.12.2015
Dear customer,
login please your user account and go to Support page. Below this forum you can find our contact form. Use it to tell us your new e-mail address and new password.
gringoblen78@gmail.com, 03.12.2015, 19:01
0 comments
0 votes Vote

Is Kidlogger not yet supported on Windows 10 systems?

Response from the site administrator
teslineinc, 29.01.2016
KidLogger application for Windows is compatible with Windows 10. If something is not working, below this forum you can see our contact form, where you can report the problem.
Jarrett, 28.01.2016, 01:54
0 comments
0 votes Vote

Where is the amount of time spent on a website?

Response from the site administrator
teslineinc, 07.12.2015
Dear customer,
In Log file you can see web addresses, visited by user, and time, spent on this address during this session.
lucnguyen16, 07.12.2015, 00:41
0 comments

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